​At Train My Dog, we are committed to providing inclusive, respectful, and accessible dog training services to everyone, including people with disabilities. We comply with the Disability Discrimination Act 1992 (Cth), the Queensland Anti-Discrimination Act 1991, and the Disability (Access to Premises – Buildings) Standards 2010, and we actively work to create a supportive and accommodating environments for all clients.

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Physical Accessibility

We aim to use training venues that are wheelchair accessible and have suitable parking and bathroom facilities. For in-home training services, we recognise that every home is different. We will always work with you to ensure our visit is as accessible and comfortable as possible. If you have specific access needs or preferences for your home environment (e.g., sensory sensitivities, mobility considerations), please let us know in advance.

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Communication Accessibility

We're committed to communicating in the way that suits you best — whether that’s by phone, text, email, user friendly documents, or other accessible formats. If you need Auslan interpretation or any other communication support, we’ll be happy to help arrange it..

Online Accessibility

Our website is designed with accessibility in mind and follows the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. If you experience any issues accessing our content, we encourage you to reach out so we can improve your experience.

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Support for Neurodivergent Clients

We respect and support neurodiversity. Whether you're attending group sessions, receiving in-home training, or joining virtual consults, we're happy to adapt the pace, structure, or environment to suit your needs. If you or your dog benefit from low-stimulation settings or consistent routines, just let us know — we're here to support you.

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Assistance Dogs

We welcome and accommodate accredited assistance dogs in all settings and respect your legal rights under Australian law to be accompanied by your assistance animal. If you're working with or training a mindDog, or another assistance dog organisation, we're experienced in providing appropriate support.

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Feedback and Contact

We value your input and are committed to ongoing improvement. If you have feedback, need accommodations, or want to discuss your specific needs, please contact us:

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kym@trainmydog.com.au

0410 469 936
www.trainmydog.com.au

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At Train My Dog we aim to make quality training accessible for every person and every dog.